Shipping policy

SHIPPING POLICY – KATHAN NEPAL

We aim to deliver your order quickly and safely.

ORDER PROCESSING

All orders are processed within 1 business day after confirmation.
Orders placed on weekends or holidays will be processed on the next working day.

DELIVERY TIME

• Inside Kathmandu Valley: 1–2 business days
• Outside Kathmandu Valley: 2–5 business days

Delivery times may vary depending on location and external factors.

SHIPPING CHARGES

Shipping charges are calculated at checkout based on your location.
Free shipping may be available on selected orders or promotions.

ORDER TRACKING

Once your order is shipped, you will receive tracking details via SMS or email.

DELIVERY ATTEMPTS

Our delivery partner will attempt delivery multiple times.
If delivery is unsuccessful, the order may be returned.

ADDRESS & CONTACT DETAILS

Please ensure your shipping address and phone number are correct.
Kathan Nepal is not responsible for delays due to incorrect information.

DELAY OR ISSUES

Delivery delays may occur due to weather, logistics, or high order volume.
We will inform you if there are any significant delays.

DAMAGED OR WRONG ITEMS

If you receive a damaged or incorrect product, contact us within 24 hours of delivery with proof (photo/video).

CONTACT

Email: kathan@aadimanepal.com

LAST UPDATED: 4 APRIL 2026